State Farm® Insurance Agent Jim Phillips

"Solo quiero darle thumbs up, a mi agente Fanuel Rodas de State Farm. Ellos an sido muy serviciales cuando tengo preguntas de mi póliza o cualquier otra cosa que necesite saber. Realmente los recomiendo 👍"

"We've been with Jim Phillips for 10 years. The staff is friendly and very helpful. Risa and Jim have helped us with two major water damage crises in our home and a variety of car repairs. I highly recommend this Agency."

"Pay my car insurance"

"Jim and the staff at State Farm are excellent. They helped my wife and I set up our insurance plans quickly and effectively. Highly recommend."

"I have had Jim Phillips as my agent for over 10 years. Had a major storm damage my house everything was done in a very timely manner. My wife was in a car accident Jim and Danielle called to make sure she was ok. They review my policies regularly and inform me of changes that could be made. Extremely happy with Jim and his whole staff great people"

"Thank you for helping us with a claim issue. The agency went above the call of duty to help us."

"Just had my third bad experience with State Farm. This agent, Jim Phillips, has been attentive and helpful. However, the agent has totally failed to help me with poor and dishonest service from the parent company.

My car was sideswiped last week on the freeway. I called my agent and was told I could choose any repair shop. I choose Mulroy’s near my home because they are “in State Farm’s Network. “

The agent specifically explained that State Farm would pay Mulroy’s directly. I would “only need to pay the deductible.” “Mulroy’s will deal with State Farm” he said.

NOT SO! I went to pick up my car. Mulroy’s could not release my car until I paid THE ENTIRE COST OF THE REPAIR. My deductible is $250. I had to pay $1,535.52 to get my car back.

Supposedly, “the check is in the mail.” Mailed eight days ago and still not here. Yeah, right!

Then another bad surprise. After I paid for the entire repair, I found that only half the work was done. Damage to my side mirror and a front body panel was still raw and untouched.

I had used the Statefarm app to report my damage. Mistake! State Farm ignored half of the photos that I sent.

Mulroy’s Body Shop tells me State Farm probably will not cover it. Or maybe only cover damage to the side mirror but not the body panel. Something about “the scratch is the wrong color. If it had been brown like the rear panel damage, they would have probably covered it.” WRONG COLOR?!?!

I am calling Amica right away. Without going on and on, this is my third bad experience with State Farm. Consumer Reports found that Amica has higher customer satisfaction.

I guess I will find out."

"I’m been with this agency for 6 years and have had a very good experience. Both the agent and the staff are very helpful and available."

"I had State Farm for many years and they have been great! when it came time for home owners insurance It seemed to be the obvious choice The quote I received was ridiculous over double what all other quotes I received was, with the same coverage! So I wasn't going to waste my time trying to negotiate it. And left it at that and the agent never followed up or touched based until It came to me cancelling my Insurnace. I had to call multiple times to get it finalized. Overall a very poor experience for a long time customer"

"I received exceptional service from Risa Toles and want to say thank you for going above and beyond to help me with something that was not even her responsibility. I highly recommend Jim Philips Agency and Risa."